Privacy Policy

Last updated: February 2026

J9 Solutions ("we," "us," or "our") is committed to protecting the privacy of co-operative housing societies and their members. This Privacy Policy explains how we collect, use, and safeguard information when you use our housing society management services.

1. Information We Collect

When you engage our services for housing society management, we may collect:

Contact Information:

  • Name, phone number, and email address of society office bearers
  • Society name and registered address
  • Communication preferences

Society Records (as required for our services):

  • Statutory registers (Register I & J, Share Register, Nomination Register, Transfer Register)
  • Member information for record-keeping purposes
  • Financial records including books of accounts, balance sheets, and audit documents
  • Meeting minutes (MCM, AGM, SGM) and resolutions
  • Share certificate and conveyance documentation
  • Election-related records

Website Information:

  • IP address and browser information when you visit our website
  • Information submitted through our contact form

2. How We Use Your Information

We use the information we collect to:

  • Provide housing society management services including statutory register maintenance, books of accounts preparation, and audit support
  • Process share certificate endorsements and transfers
  • Prepare meeting minutes and documentation
  • Assist with society registration, conveyance, and election procedures
  • Provide compliance guidance under the Maharashtra Co-operative Societies Act
  • Conduct training and workshops for committee members
  • Respond to your inquiries and communicate about ongoing services
  • Improve our services and website

3. Legal Basis for Processing

We process society and member information based on:

  • Contractual necessity to provide our services to your society
  • Legal obligations under the Maharashtra Co-operative Societies Act, 1960 and related rules
  • Your consent when you submit information through our contact form
  • Legitimate interests in improving our services

4. Data Retention

We retain society records and documents as follows:

  • Statutory registers and financial records: As per requirements under the Maharashtra Co-operative Societies Act and Registrar guidelines
  • Working documents and drafts: Until service completion and handover to the society
  • Contact form submissions: For up to 2 years or until you request deletion
  • Backup copies: Maintained securely for disaster recovery purposes

Upon termination of services, all original documents are returned to the society. We may retain copies only as required by law or with your consent.

5. Data Security

We implement appropriate security measures to protect your information:

  • Secure storage of physical documents
  • Digital backups with encryption
  • Access controls limiting information to authorized personnel only
  • Regular review of security practices

6. Disclosure of Information

We do not sell, trade, or transfer your information to third parties except:

  • To regulatory authorities (Registrar of Co-operative Societies, auditors) as required by law
  • To legal authorities when required by court order or legal process
  • With your explicit consent for specific purposes

7. Your Rights

You have the right to:

  • Access the information we hold about your society
  • Request correction of inaccurate information
  • Request deletion of information (subject to legal retention requirements)
  • Withdraw consent for optional communications
  • Receive your documents upon service termination

To exercise these rights, contact us at smita@j9solutions.in.

8. Third-Party Services

Our website uses hCaptcha for spam protection. When you submit our contact form, hCaptcha may collect certain information as described in their privacy policy. We are not responsible for the privacy practices of third-party services.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: